Terms and conditions

The transactions for sale on this website entitled  tournegioielli.it are governed by the following conditions, by  Legislative Decree no. 185/99 related to consumer protection in connection with distance contracts.

1. Subjects
Service supplier  is Dolce Srl, strada Vallazza, 4b - 15040 Ticineto (AL) ITALY , business register of Alessandria nr.01586960062.

Customer  is subject to registration at the online store, is inserted into the database of management .By registering, the customer unconditionally accept  the terms and conditions of sale.

2. Purpose of the service
The Supplier shall, through this online store, offers the customer an electronic catalog of products purchased. All items included in the electronic catalog complete with pictures and technical specifications, according to the press or extracted from the explanatory material issued by each provider Dolce Srl. Further and more detailed information and details about the products can be requested by email at info@tournegioielli.it - ​​The customer can then view the entire electronic catalog made available to him but only make purchases only after registering for the online store. If there are inconsistencies between what is written in the pages of the site and what was said or shown in movies and images, is the written text. The images are made on a sample product that may slightly differ from the replicas of the same sample.

3. Prices of goods
The prices of products displayed in the electronic catalog are all inclusive of VAT, unless specified and expressed in Euro. The customer can build trolleys estimate that in no way guarantees the availability of the goods, in case of change of prices, those in the cart-budget will not be changed. The remaining prices could however be subject to change without notice, according to current prices or market any current promotions in the online store Dolce srl.

4. Payment
The payment of the goods purchased through the electronic catalog will be made by the following methods: Payment by credit card (Visa, MasterCard, Diners, American Express) via PAYPAL secure servers.

5. Delivery
Dolce srl for secure, fast and reliable deliveries to their customers chose technical partners of the highest quality and reliability. If it is not possible to complete the delivery because there is nobody at the address, the operator leaves a warning. At that point, the recipient can pick up the goods at the same location of the courier or post office in charge of the delivery.

7. Right to withdrawal
Pursuant to Legislative Decree 206/05, if the customer is a consumer (is a person who buys goods for purposes not related to his professional activity, or does not indicate the purchase order form to Dolce srl a reference VAT), has the right to withdraw from the purchase contract for any reason, without explanation and without penalty, except as described in the following paragraphs. The Customer  may exercise the right of withdrawal  within 10 working days from the date of receipt of the items, by sending e-mail to info@tournegioielli.it or by fax to 0142411924. Once we have received the notice of withdrawal, Dolce srl will quickly communicate with instructions on how to return the goods which must take place within 10 working days from authorization, stating the reasons for which he exercises this right and shall contain the following information : a) order number for which you are exercising the right of withdrawal; b) the intention to withdraw from the purchase contract, c) details of the items for which the right of withdrawal is exercised, d) a copy of the purchase document: the invoice or receipt e) the customer's phone number f) bank account details of customer: ABI, CAB,  current account holder and the Institute of credit. Any missing requirements expressed in points a, b, c, d, e, f, the customer may not exercise the right of withdrawal. The Customer undertakes to preserve, protect and return the products purchased in the state of origin for quality and quantity, including all packaging and accessories (if any certificates, warranties, manuals, etc..). It is the responsibility of the supplier to check the compliance with the above requirements. The goods must be sent to the address of the vendor:  Dolce Srl, strada Vallazza, 4b - 15040 Ticineto (AL) ITALY . The shipping costs are the responsibility of the customer. Returning products that are damaged or otherwise not actually purchased from the electronic catalog of the Supplier will be returned to the sender with an increase of shipping. The reimbursement to the customer will be after the effective control of the goods for which the right of withdrawal is exercised, by personnel of Dolce srl. The right of withdrawal does not apply to products which lack the original packaging must be intact and complete with all accessories supplied (including manuals, warranties, certificates, etc).

8. Product warranty.
All products are covered by manufacturer’s warranty for lack of compliance, pursuant to Legislative Decree 24/02. To qualify for the warranty, the customer will keep the sales ticket, received with the items ordered. The guarantee of 24 months in accordance with the Decree 24/02 applies to products that present a lack of conformity, provided that the product is used correctly, in accordance with its intended use and as required in any technical documentation attached. This guarantee is for private consumption (a person who buys goods for purposes not related to his professional activity, or making a purchase order form without indicating a VAT number). In case of lack of conformity, Dolce srl provides, without cost to the customer, the restoration of conformity by repair / replacement or reduction of the price, until the termination of the contract. If the defect does not result in a lack of compliance pursuant to Legislative Decree 24/02, the customer will be charged for any costs of verification and restoration required by the Authorized and transportation costs if incurred by Dolce srl

9. Guarantees given by the customer
The Customer guarantees and assume no liability, then lifting the Supplier from any kind of prejudice, that their data by recording the online catalog of the Supplier and then accepting the conditions of sale described herein, are true and allow the ' identification of who placed them - in this case the customer - Changes the login password for user ID, must be immediately communicated to the Supplier by e-mail to 'address described. These should be stored in a secure place by the customer, who must also provide a valid email address for sending the order confirmation.

10. Limitation of Liability of the Supplier
The Supplier shall publish the technical data relating to the items on display in the online catalog, based on what has been provided for by the same manufacturer. The Supplier hereby disclaims any responsibility for the accuracy of the description for the items on display in the catalog, where it is proven willful misconduct or gross negligence on his part.

11. Communication
The customer accepts that communications take place by the Supplier by e-mail or any other electronic means. The Customer also agrees to be contacted by telephone by staff from the Supplier.

12. Applicability of the law
All e-commerce services in the electronic catalog Dolce Srl recognize the applicability of the law of the Italian State. According to the Articles. 1341 and 1342 of the Civil Code, the Customer declares to have taken note of and accepted the Conditions of Sale set forth herein and in particular to have accepted the point 7 (right of withdrawal, time); paragraph 8 (guarantees goods), point 9 (guarantees provided by the customer), see paragraph 10 (Limitation of Liability of the Supplier).

13. Jurisdiction
The contract is governed by Italian law.

For any dispute the jurisdiction is that of Alessandria.